Unoroam Terms of Service
Last Updated: October 2, 2024
Unoroam is a service offered by Pichen Solutions LLC ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of the Unoroam website and services ("Service"). By accessing or using our website, you agree to these Terms. If you do not agree, you should not use the Service.
1. Eligibility
Unoroam is available for all users globally. By using the Service, you confirm that:
- You have the legal capacity to make purchases.
- You are responsible for your use of the Service, whether for personal or commercial purposes.
2. Use of the Service
Unoroam provides global eSIM services for consumers. The Service allows you to select data plans, purchase eSIMs, and stay connected while traveling. Your use of Unoroam must comply with all applicable laws, and you agree not to:
- Use the Service for any unlawful purpose.
- Interfere with the operation of the website.
- Misuse or abuse the Service in any way.
3. Account and Security
To use Unoroam, you may need to create an account. You are responsible for maintaining the confidentiality of your account details and agree to notify us immediately of any unauthorized use of your account. We are not liable for any loss or damage arising from your failure to secure your account.
4. Payments
We use Stripe as our third-party payment processor. By making a purchase, you agree to provide accurate payment details and authorize us to charge your payment method. All payments are subject to Stripe’s Terms of Service and privacy policies. We are not responsible for any issues related to the payment process handled by Stripe.
5. Refunds and Cancellations
Refunds for unused data may be available at our discretion. Once the eSIM is activated and the data is used, refunds are not typically issued. If you have any issues, please contact our support team for assistance.
6. Service Quality Disclaimer
Unoroam acts as a reseller of eSIM services, and the quality of network services depends on third-party providers. We do not control the availability, performance, or coverage of the network. Network quality may vary based on your location, service provider, and other factors beyond our control. As a result, we are not responsible for any service interruptions, slowdowns, or limitations caused by these factors. While we may issue refunds or discounts at our discretion in the event of service issues, we cannot guarantee this, as it depends on the policies of the network providers involved.
7. Intellectual Property
All content on the Unoroam website, including text, images, logos, and trademarks, is the property of Unoroam or its licensors. You are not permitted to reproduce, distribute, or use any content without our prior written permission.
8. Privacy
Your use of the Service is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
9. Limitation of Liability
To the fullest extent permitted by law, Unoroam and its parent company, Pichen Solutions LLC, shall not be liable for any indirect, incidental, or consequential damages arising out of your use or inability to use the Service. We provide the Service on an "as is" basis without warranties of any kind, except as required by law.
10. Governing Law
These Terms are governed by the laws of the United States and the state of Wyoming, where Pichen Solutions LLC is registered. Any legal disputes will be resolved in accordance with these laws.
11. Changes to the Terms
We may modify these Terms from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Continued use of the Service after any changes constitutes your acceptance of the new Terms.
12. Contact Us
If you have any questions about these Terms, please contact us at:
Email: support@unoroam.com
Address: Pichen Solutions LLC, Wyoming, USA