Privacy Policy

Last Updated: October 2, 2024

Effective Date: October 10, 2024

Unoroam respects your privacy and is committed to protecting the Personal Data it collects. This Privacy Policy ("Policy") informs you about how we collect, use, and protect your data when you use our services.

By using or continuing to use Unoroam’s services, including but not limited to visiting our website or providing your Personal Data to us, you accept and consent to the rights, obligations, and practices outlined in this Policy.

1. User Consent and Choice

Unoroam is dedicated to the principle of user consent. You have the right to limit, restrict, or deny Unoroam’s ability to share your Personal Data with third parties, or to use your Personal Data for purposes other than those for which it was originally collected or authorized by you, subject to applicable law. To exercise your rights, please contact our Support Center.

2. Types of Data Collected

We consider any information that can directly or indirectly identify you as “Personal Data.” This includes but is not limited to your name, contact information, payment details, and any other information you provide during the use of our services. We may collect Personal Data through various methods, including interactions with our website, mobile applications, or customer service.

3. How We Collect Data

Cookies and Tracking Technologies: Unoroam uses cookies and similar technologies to enhance your experience. These tools help us operate the website efficiently, analyze performance, and offer personalized marketing. We also utilize third-party tools like Google Analytics, which may track anonymous browser, geographic, and website navigation data. You can learn more about Google’s privacy practices here and opt-out by using Google's opt-out tool.

Data You Provide: Information you provide during service sign-ups, payments, or customer support queries.

4. Use of Collected Data

For Customers: We use your data to process orders, provide customer support, manage your account, and ensure you have access to Unoroam services. We also use this data to improve our offerings and to detect and prevent fraud.

For Visitors: We may use your data to communicate with you, send promotional material, and enhance your experience on our website.

For Payment Processing: Unoroam uses third-party payment providers to process transactions. Credit card details and other financial data are encrypted and handled securely by these providers, and we do not use them for purposes beyond payment processing.

5. How We Share Data

Unoroam may share your Personal Data with third parties, including law enforcement or regulatory bodies, under legal obligations. Additionally, we may share your data with third-party service providers, such as payment processors, marketing platforms, analytics providers, network providers, and service suppliers, to facilitate services like payment processing, eSIM activation, and delivery of our services. These parties are required to adhere to the same privacy protections described in this Policy and will only use your data for the purposes of providing services to Unoroam.

6. Data Retention and Access

You have the right to access, update, or delete your Personal Data at any time via your account settings or by contacting our Support Center. However, Unoroam may retain certain data for legitimate business or legal reasons, such as fraud prevention, compliance with legal obligations, or if your account is under investigation for policy violations.

7. Data Security

Unoroam uses a combination of technical and organizational measures to protect your Personal Data from unauthorized access, loss, or disclosure. Although we take every reasonable precaution, no data transmission over the internet is entirely secure.

8. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect or store Personal Data from children under this age. If we become aware that a child’s data has been collected, we will take steps to delete it.

9. Third-Party Data Transfers

Unoroam may transfer your Personal Data to third-party vendors acting on our behalf. If these vendors do not adhere to the same level of privacy protections outlined in this Policy, Unoroam remains responsible unless we can demonstrate that we are not liable for the misuse of data.

10. Your Rights

Depending on your jurisdiction, you may have additional rights under privacy laws such as the General Data Protection Regulation (GDPR) or the California Consumer Privacy Act (CCPA). You can request details about your Personal Data, correct inaccurate data, or delete your information, subject to certain exceptions under the law.

11. Dispute Resolution

If you have a concern about our handling of your Personal Data, please contact us at support@unoroam.com. We aim to resolve all complaints in a timely manner. If unresolved, certain privacy concerns may be directed to a third-party dispute resolution provider.

12. Changes to This Policy

Unoroam reserves the right to modify this Policy at any time. Any changes will be effective within 14 days of posting, or when you continue to use our services, whichever occurs later. Please check back regularly for updates.

13. Contact Us

If you have any questions or concerns about this Policy or your privacy, please contact us at:

Email: abdul@unoroam.com

Address: Pichen Solutions, Wyoming, USA