What Happens If Your eSIM Doesn’t Activate Properly in a Foreign Country?

eSIMs offer travelers the convenience of staying connected without the hassle of physical SIM cards. However, there are instances when an eSIM might fail to activate in a foreign country, leaving users without access to mobile networks or data. Knowing how to troubleshoot and resolve these issues can save time and ensure uninterrupted connectivity.

This guide explains what happens when your eSIM doesn’t activate properly, the potential causes, and steps to resolve activation issues while traveling.

Common Reasons for eSIM Activation Failures

1. Poor Internet Connection

Activation requires a stable Wi-Fi or mobile data connection. Weak or intermittent connections can interrupt the process.

2. Incorrect Activation Details

Errors in scanning QR codes or entering manual setup details may cause activation to fail.

3. Device Compatibility Issues

Not all devices are compatible with eSIM technology, and some require the latest software updates for functionality.

4. Provider Restrictions

Certain eSIM providers have regional restrictions or require additional verification for activation in foreign countries.

5. Local Network Issues

Activation may fail if the local carrier’s network is experiencing technical problems or coverage gaps.

What to Do If Your eSIM Doesn’t Activate

1. Check Your Internet Connection

Ensure your device is connected to a stable Wi-Fi network or has adequate mobile data:

• Restart your router if using Wi-Fi.
• Switch to another network, such as a mobile hotspot, if the current one is unstable.

2. Verify Activation Details

Double-check the QR code or manual setup details provided by your eSIM provider:

• Ensure the QR code is clear and undamaged.
• If entering details manually, check for typos or errors.

3. Restart Your Device

A simple restart can often resolve temporary glitches affecting eSIM activation.

• Power off your device, wait a few seconds, and turn it back on.

4. Update Your Device Software

Outdated operating systems may not support eSIM activation.

• iPhone: Navigate to Settings > General > Software Update to check for updates.
• Android: Go to Settings > System > Software Update.

5. Reinstall the eSIM Profile

If activation fails, delete the existing eSIM profile and reinstall it:

• iPhone:
  • Go to Settings > Cellular > Cellular Plans.
  • Delete the profile and re-add it using the QR code.
• Android:
  • Navigate to Settings > Network & Internet > Mobile Network.
  • Remove the profile and reinstall it.

6. Contact Your eSIM Provider

If the problem persists, contact your eSIM provider’s customer support for assistance:

• Provide details about the error message or issue encountered.
• Request manual activation if possible.

Preventing eSIM Activation Issues

1. Activate Before Traveling

Activate and test your eSIM at home to ensure it works correctly before departure.

2. Use a Trusted Provider

Opt for reliable providers like Unoroam, which offer user-friendly activation processes and comprehensive support.

3. Save Backup Information

Keep a copy of your QR code or manual setup details in a secure location for easy reinstallation.

4. Keep a Backup Connectivity Option

Carry a physical SIM card or portable Wi-Fi device as a backup for emergencies.

Example Scenario: Resolving eSIM Activation Issues

Scenario:
A traveler arrives in Germany and attempts to activate their eSIM, but an error message appears, indicating "Network Not Found."

Steps Taken:

1. The traveler checks their Wi-Fi connection and switches to a stronger network.
2. Deletes and reinstalls the eSIM profile using the QR code.
3. Updates their smartphone’s operating system to the latest version.
4. Contacts the eSIM provider, who confirms a temporary network outage and advises retrying in an hour.

Outcome:
The traveler successfully activates the eSIM after the network issue is resolved and enjoys seamless connectivity for the rest of their trip.

Common Questions About eSIM Activation Failures

1. Can I Activate an eSIM Without Internet?

No, a stable internet connection is required for eSIM activation. If Wi-Fi is unavailable, use a mobile hotspot or connect to a reliable public network.

2. What Happens if My eSIM Profile is Deleted?

Many providers allow users to reinstall an eSIM profile on the same device using the original QR code or activation details. Check your provider’s policies.

3. Can I Use a Physical SIM Card if My eSIM Fails?

Yes, you can insert a physical SIM card as a backup option until the eSIM issue is resolved.

Why Choose Unoroam for Reliable eSIM Connectivity?

Unoroam provides:

• Global Coverage: Reliable service in over 100 countries.
• 24/7 Support: Assistance with activation, troubleshooting, and plan management.
• User-Friendly Features: Simple QR codes and intuitive activation steps.
• Flexible Plans: Options for single-country, regional, and global use.

Stay connected seamlessly with Unoroam. Use our widget below to explore and purchase the best eSIM plans for your next trip!